Privacy policy

Your privacy is important to us. This Privacy Policy explains how CJ Mobility Scooter Rentals collects, uses, and protects your personal information.

1. Introduction

CJ Mobility Scooter Rentals LLC is committed to safeguarding your personal information and ensuring transparency in how we use it. By using our website, renting or leasing our products, or engaging with our services, you agree to the practices described in this policy. If you do not agree, please refrain from using our services.

2. Information We Collect

A. Information You Provide Directly

• Rental Transactions: Name, email address, phone number, billing and shipping address, payment details, and delivery preferences.
• Account Creation: Name, email address, and login credentials.
• Customer Support: Details shared via inquiries, emails, or live chat.
• Surveys and Promotions: Responses to surveys, promotional offers, or newsletter subscriptions.

B. Information We Collect Automatically

• Cookies and Tracking Technologies: Browser type, IP address, geolocation, device information, and pages visited on our website.
• Traffic Data: Time and date of visits, referring websites, and links clicked.

C. Information From Third Parties

• Service Partners: Information provided by travel agents, hotels, airlines, or cruise lines for booking and delivery purposes.
• Marketing Providers: Browsing history, preferences, and demographic information.

3. How We Use Your Information

We use your personal information to:

  1. Process and deliver rental orders.

  2. Improve website functionality and user experience.

  3. Communicate with you about promotions, services, and updates.

  4. Ensure compliance with legal and regulatory requirements.

  5. Protect against fraudulent or unauthorized activities.

  6. We use collected data for: 

    - Provide and improve our services.

    - Process transactions and payments.

    - Communicate about inquiries, appointments, and (with consent) promotions.

    - Enhance website functionality and user experience.

    - Ensure security and prevent fraud

    - Maintain records of your communication preferences and consent 

4. SMS Messaging & Compliance:

Text message program Terms & Conditions:

By opting into our SMS messaging services, you agree to receive text messages related to  our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

- You will only receive messages if you have explicitly opted in 

- We maintain timestamped records of all opt-in actions 

- We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws Opt-Out Instructions: 

- You can cancel SMS notifications at any time by replying “STOP” 

- You will receive a final confirmation message, and no further messages will be sent  unless you re-opt in 

- All opt-out requests are processed immediately

Message Frequency & Content:

- Message frequency varies based on your interactions with our business

- Messages will be directly related to the services you have requested

- We do not send promotional content without specific consent 

Help & Support: 

- Reply "HELP" for assistance or contact us at marketing@champion4x4.com

- Customer support is available during regular business hours

Carrier Information:

- Standard message and data rates may apply 

- Carriers are not liable for delayed or undelivered messages 

- Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional  purposes. Information sharing to subcontractors in support services, such as customer  service is permitted. All other use case categories exclude text messaging originator opt-in  data and consent; this information will not be shared with any third parties. 

We implement strict data protection measures to safeguard your SMS opt-in information  and consent records. 

Sharing Your Information

CJ Mobility Scooter Rentals does not sell your personal information. However, we may share your data under the following circumstances:
• Service Providers: To facilitate delivery, payment processing, or customer support.
• Legal Obligations: To comply with applicable laws, court orders, or legal processes.
• Business Transfers: During mergers, acquisitions, or asset transfers.
• Marketing Partners: To send promotional materials if consent is provided.

Information Sharing & Disclosure:

We do not sell, rent, or trade personal information. We may share information with: Service Providers: 

- SMS aggregators and providers solely for the purpose of delivering messages you’ve  consented to receive 

- All service providers are contractually obligated to maintain confidentiality and security Legal Compliance: 

- If required by law, legal process, or to protect our rights 

  • In response to valid law enforcement requests or court orders 

Business Transfers: 

- In case of mergers, acquisitions, or sale of assets 

- In such cases, your data remains protected under the terms of this policy 

All the above categories exclude text messaging originator opt-in data and consent; this  information will not be shared with any third parties, excluding aggregators and providers of  the Text Message services. 

 

5. Cookies and Tracking Technologies

Our website uses cookies to:
• Enhance website performance and functionality.
• Understand user behavior and preferences.
• Deliver personalized experiences and targeted advertisements.

You can disable cookies through your browser settings; however, this may limit certain website functionalities.

6. Data Security

We implement industry-standard security measures, including encryption and firewalls, to protect your information. While we strive to safeguard your data, no system can guarantee complete security.

- Encryption of sensitive data in transit and at rest 

- Secure access controls and authentication mechanisms 

- Regular security assessments and updates 

- Employee training on data protection 

- Breach notification protocols in accordance with applicable laws 

- Secure backup systems and disaster recovery procedures 

7. Your Privacy Choices

- Access, update, or delete your personal information.

- Opt-out of marketing emails via the "unsubscribe" link; opt-out of SMS by replying "STOP."

- Request information on how we process your data

- Withdraw consent for future communications.

- Lodge a complaint with a supervisory authority if you believe your rights have been violated.

To exercise rights, contact us using Section 11 contact details below.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from minors. If we become aware of such data, it will be promptly deleted.

9. International Data Transfers

Your information may be stored or processed in countries outside your residence, including the United States, where data protection laws may differ.

10. Updates to This Policy

We may update this policy periodically. Changes will be reflected on our website with the updated effective date. Continued use of our services constitutes acceptance of these changes.

11. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us:
• Phone: (561) 552-6639
• Email: Info@cjmobilityscooters.com
• Mail:
CJ Mobility Scooter Rentals LLC
Attn: Privacy Team
330 Business Park Way
Royal Palm Beach
FL. 33411